Terms & Conditions

Last updated: [14/02/2025]

These Terms & Conditions govern your use of our website and our consultancy services. By booking a service or using our website, you agree to these terms.

1. Services

We provide professional consultancy services including:

  • Business and operational consultation

  • Menu development

  • Website design and development

All services are provided on a best-endeavours basis and tailored to client requirements.

2. Bookings & Appointments

  • Consultations may be booked online via our scheduling system.

  • Appointment durations, scope, and pricing are clearly stated at the time of booking.

  • Clients are responsible for providing accurate information when booking.

3. Payments

  • Payment terms are outlined at the time of booking or engagement.

  • Payments may be required in advance for certain services.

  • All payments are processed securely through third-party payment providers.

4. Cancellations & Rescheduling

  • Cancellation and rescheduling policies will be communicated at the time of booking.

  • Missed appointments or late cancellations may be non-refundable.

5. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information relevant to the project

  • Respond in a timely manner to requests for feedback or approvals

  • Ensure they have the rights to any materials supplied to us

Delays caused by incomplete or late information may affect delivery timelines.

6. Intellectual Property

  • All original work created by us remains our intellectual property until full payment has been received.

  • Upon full payment, clients are granted the right to use deliverables for their intended business purposes, unless otherwise agreed in writing.

  • We reserve the right to showcase completed work for portfolio or promotional purposes unless confidentiality has been agreed.

7. Confidentiality

All client information and project materials are treated as confidential and will not be disclosed to third parties without consent, unless required by law.

8. Limitation of Liability

We are not liable for:

  • Business losses, loss of profit, or indirect or consequential damages

  • Decisions made by clients based on consultancy advice

Our liability is limited to the value of the services provided.

9. Website Use

You agree not to misuse this website, including attempting unauthorised access or introducing malicious code.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

11. Contact

For questions regarding these Terms & Conditions, please contact us via the details provided on our website.